Careers
- Must have experience in customer Service skills.
- Educated to an high standard.
- Class one driving licence an advantage.
- Highly organised
- A proactive person with an eye for detail
- Ability to multitask whilst at the same time ensuring tasks are completed in a timely manner
- Excellent communication skills
- Business admin at high level
- Ability to work on own and time within a team
- Experience in using Microsoft Excel, Word and Outlook
- Excellent telephone manners and communication skills via e-mail
- Must have experience in customer Service skills.
- Educated to an high standard.
- Class one driving licence an advantage.
- Highly organised
- A proactive person with an eye for detail
- Ability to multitask whilst at the same time ensuring tasks are completed in a timely manner
- Excellent communication skills
- Business admin at high level
- Ability to work on own and time within a team
- Experience in using Microsoft Excel, Word and Outlook
- Excellent telephone manners and communication skills via e-mail
**Who We're Looking For** The ideal candidate will hold at least 2 years marketing experience and be commutable to Redditch. Must have an eye for design, possess strong written skills and hands-on social media experience. We're looking to bring real energy to the team with someone that has that can-do attitude and isn't afraid to put ideas on the table. Sound like you? Read on!
**The Role ** The Marketing Executive will work closely with the Marketing Manager within a focused, friendly Sales and Marketing office, providing support to help execute the Marketing plan and deliver on the wider business strategy. The role is broad, but flexible based on the candidate's specific skill sets and role aspirations, with plenty of scope for career development and training in desired areas. The role consists of both online and offline responsibilities covering, social media, content marketing, email marketing, photography, video and brochure and flyer creation. We don't expect the successful candidate to hold experience in all areas mentioned below, just the willingness to learn and develop in areas required.
**Responsibilities and Duties** * Day-to-day management of social media profiles is essential. Frequent posting across LinkedIn, Instagram, Facebook, and Twitter via Hootsuite to increase brand awareness, audience engagement levels and follower numbers. * It's essential you can create accurate, concise, and relevant content for social media, website, blog, email campaigns and printed materials, such as brochures and flyers. * Design and print digital assets such as brochures, flyers, posters, event invites, infographics and signage. * Create and monitor Google Ads performance. * Basic photography and Image retouching of staff, transport fleet, office and warehouse. * Liaise with various departments to create and upload brief internal news articles for the company's Intranet news page when required. * Support other departments/employees with PowerPoint presentation visuals if needed. * Plan, storyboard, shoot, edit and finalise videos as and when needed. Advantageous, but not essential. * Manage stock levels of company merchandise and order new items when needed. * Ensure the company make best use of various memberships. Keeping profiles up to date, suggesting events for Sales to attend and put forward the business for relevant business awards. * Basic CRM admin support for the Sales team. ** Qualifications and Skills** * Adobe Creative Suite: Photoshop, Illustrator & InDesign essential. * Hootsuite (or similar social media) essential. * Basic photography and videography skills * Adobe PremierPro (or similar) advantageous. * Canva advantageous * Basic HTML, CSS and WordPress advantageous * Word, Excel, PowerPoint * Dynamics 365 CRM / ClickDimensions ** Soft Skills ** Creative – Attention to Detail - Organised - Good Communicator – Confident – Enthusiastic - Adaptable – Good Work Ethic. ]]>
- Day-to-day management of social media profiles is essential. Frequent posting across LinkedIn, Instagram, Facebook, and Twitter via Hootsuite to increase brand awareness, audience engagement levels and follower numbers.
- It’s essential you can create accurate, concise, and relevant content for social media, website, blog, email campaigns and printed materials, such as brochures and flyers.
- Design and print digital assets such as brochures, flyers, posters, event invites, infographics and signage.
- Create and monitor Google Ads performance.
- Basic photography and Image retouching of staff, transport fleet, office and warehouse.
- Liaise with various departments to create and upload brief internal news articles for the company’s Intranet news page when required.
- Support other departments/employees with PowerPoint presentation visuals if needed.
- Plan, storyboard, shoot, edit and finalise videos as and when needed. Advantageous, but not essential.
- Manage stock levels of company merchandise and order new items when needed.
- Ensure the company make best use of various memberships. Keeping profiles up to date, suggesting events for Sales to attend and put forward the business for relevant business awards.
- Basic CRM admin support for the Sales team.
- Adobe Creative Suite: Photoshop, Illustrator & InDesign essential.
- Hootsuite (or similar social media) essential.
- Basic photography and videography skills
- Adobe PremierPro (or similar) advantageous.
- Canva advantageous
- Basic HTML, CSS and WordPress advantageous
- Word, Excel, PowerPoint
- Dynamics 365 CRM / ClickDimensions
- Other Ad-hoc reconciliations
- Providing support to the accounts department
- Progression and expansion of the role will be as the business grows and develops
- Ensuring paperwork is filed accurately and in a timely manner
- Managing priorities to achieve desired results and deadlines
- Liaison with Operations and Warehouse as required
- Effective escalation of issues relating to customer / AMCO / System requirements
- Leading by example with a self-motivated, “can do” approach to achieving requirements & targets
- Maintenance of system data and its integrity
- Promoting Health & Safety
- All aspects of Sales Ledger and Credit Control
- To assist Accounts with the above activities
- Ensuring all tasks are undertaken and completed in a timely and accurate manner
- Any other reasonable request to support business requirements
- Communication with customers and internal staff and managers
- Accuracy of the information
- Understanding of the role
- Escalation of any queries or issues
- System housekeeping
- Hours Monday to Friday 0800hrs - 1630hrs (or similar to), subject to changes and any reasonable requirements associated with the position.
- To observe the Company Health & Safety Policy
- To understand and achieved a high level of H&S standards
- To ensure others (colleagues and contractors) also follow and understand the Company H&S Policy
- Proven track record working within Credit Control
- Previous accounts experience is essential
- Must have working knowledge of Sage and M/S Excel
- MS outlook and MS Office
- Using Database systems (desired)
- Working within a fast-paced environment
- Minimum 12 months in a similar position
- Must have a ‘Can Do Attitude’ and a desire to improve
- Must have a good level of English and Maths
- Ability to prioritise and multi-task effectively
- Must have good communication skills
- Ensuring all tasks are undertaken and completed in a timely and accurate manner
- Delivering first class customer service
- Improving KPI and conversion rate
- Responding to customer enquiries and providing quotations
- Sourcing and communicating with suppliers, negotiating when required
- Tracking and updating shipments on the TMS
- Ensuring clear and accurate communication with the warehouse if applicable
- Keeping on top of transport legislation requirements in the UK and Europe
- Ensuring all admin tasks are completed (POD, POs,)
- Ensuring deadlines are met
- Liaising with Operations, Accounts and Warehouse
- Effective escalation of issues relating to customer / AMCO / System requirements
- Maintenance of system data and its integrity
- 40 hours per week
- As the freight industry can be unpredictable, the hours will at times require flexibility
- Experience in a similar position preferred
- European knowledge desired
- MS outlook and MS Office – Knowledge of Word and Excel desired
- An understanding of KPIs and the importance of monitoring these on a regular basis
- Working within a fast-paced environment
- Self-managing with good attention to detail
- Knowledge in Brexit regulation would be an advantage
- Highly organised with the ability to remain focused under pressure
- Must have a good level of English and Maths
- Must have strong geographical knowledge
- Must be computer literate including MS Office, email, spreadsheets
- Ability to multi-task and juggle priorities to meet requirements
- Leading by example with a self-motivated, “can do” approach to achieving requirements & targets
- Knowledge of an European language would be an advantage
- Flexible – a “team player”
- Vehicle maintenance & control of two sites.
- Maintenance records – through Trutac
- Temporary vehicle control (inc. Insurance notification)
- Trailer inspection & condition control
- Cab cleanliness & vehicle condition control
- New damage & vehicle defect form control/PON's
- Invoice reconciliation (vehicle maintenance)
- Adhoc driver cover (Emergencies/No Shows)
- Driver infringement control (permanent & agency) KPI
- Consumable controls KPI
- Driver briefs and debrief controls
- Attendance of meetings
- Customer KPIs
- Accident KPI
- Driver clock card & tracker reconciliation
- Web fleet KPIs, Wasted fuel, Infringements, WTD
- Visit sites audit drivers
- Accident investigations.
- Fuel and adblue control
- KPI costs of fuel
- General assistance to the Admin team
- Weekend and out of hours support
- Issuing adhoc 'Agency Driver Declaration Forms'
- Checking drivers licenses and CPC.
- Working with Agencies.
- Driver briefing and debriefing – in accordance with the 'Agency Driver Briefing/Debriefing Compliance Record
- Driver briefing and debriefing – in accordance with the 'Drivers Daily Debrief Form - Check List & Issues Log
- Visit site liaise with drivers on compliance and inspect defects
- Compliance
- Maintenance of vehicles
- Customer service
- Cost reduction and improved efficiency
- Achieving KPI targets
- Issue resolution and improvements
- Effective communication
- Supporting improvement activity
- Hours are 42.5 per week Monday to Friday, shifts as required. Weekends may be required at times plus any reasonable requirements associated with the position.
- Proven experience in a similar position within a transport office
- Must hold a CPC in Road Haulage Operations
- Must have a good level of English and Maths
- Must be computer literate including MS Office, email, spreadsheets and transport databases
- Self-managing with good attention to detail
- Methodical and thorough approach to work
- Highly organised with the ability to remain focused under pressure
- Ability to multi-task and juggle priorities to meet requirements
- Ability to adhere to processes
- Must have a ‘Can Do Attitude’ and a desire to improve
- Flexible – a “team player”
- Loading orders onto the system
- Tracking shipments
- Negotiating rates with carriers when necessary
- Building positive relationships with carriers
- Planning vehicles
- Communicating with subcontractors
- Keeping customers updated as to the progress of jobs
- Closing out job files by obtaining POD and any other required information (Purchase orders etc) and scanning documents onto the system
- Ensuring clear and accurate communication with the warehouse so they are aware of returns and outgoing loads and can plan work effectively
- Ensuring jobs are completed on the system and checked prior to invoicing
- Ensuring paperwork is filed accurately and in a timely manner
- Liaising with Operations, Accounts and Warehouse
- Effective escalation of issues relating to customer/AMCO/System requirements
- Maintenance of system data and its integrity
- Communication with customers and internal staff and managers
- Accuracy of the information captured
- Understanding of the role
- Timely input of jobs onto the system
- Escalation of any queries or issues
- Closing out of Jobs
- System housekeeping
- Hours are 40 per week Monday to Friday, 09:30-18:00.
- 25 days holiday + bank holidays
- Must be computer literate including MS Office, email, spreadsheets and databases
- Good level of numeracy and literacy
- 5 GCSEs or equivalent
- Excellent organisation and administrative skills
- Good communication skills
- Knowledge of the Transport and Freight forwarding industry is an advantage
- Administration/customer service
- Good listener with the ability to resolve issues
- Self-managing and good attention to detail
- Second language is an advantage
- Ability to multitask and prioritise
- Highly organised with the ability to remain focussed under pressure
- Flexibility and a team player
Logistics For Your World
Amco are here to help